Overview

Alfred Pay is a rising fintech company that enables businesses to seamlessly send and receive cross-border payments. Focused on speed, transparency, and reliability, Alfred Pay helps growing enterprises manage financial operations without the traditional roadblocks of international banking. With a lean compliance team of 6–11 people, the company knew early on that building strong, scalable compliance infrastructure would be critical to their success.

Operating in multiple regions with varying regulatory requirements, Alfred Pay needed a system that could help them manage KYB and KYC verifications efficiently, without slowing down onboarding or introducing unnecessary risk. They were committed to maintaining strong compliance, but without sacrificing growth or user experience.

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The Challenge: Manual Processes Slowing Growth

Before implementing AiPrise, Alfred Pay relied on a fully manual approach for KYB and KYC. Clients were asked to upload documents manually, and Alfred’s internal team had to verify and review every submission individually. This method quickly became unsustainable as the company scaled.

The biggest pain point was the time it took to complete uploads and reviews. With growing demand and increasing regulatory obligations across different markets, the team found themselves bogged down by repetitive manual tasks. Review times were inconsistent, cases were delayed, and it became harder to keep track of where each customer stood in the onboarding funnel. As a result, customer approval timelines stretched out, causing friction for both clients and the internal team.

Manual workflows also meant that high-risk or high-priority cases didn’t always receive the attention they needed in real time. There were no triggers, alerts, or intelligent prioritization systems in place. The Alfred Pay team realized they needed to find a solution that could bring in automation, consistency, and speed without requiring a complete overhaul of their existing systems.

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The Solution: Automating Compliance with AiPrise

Alfred Pay partnered with AiPrise to overhaul their KYB/KYC processes. AiPrise’s compliance orchestration platform helped them transition from manual operations to a smart, automated workflow that integrated seamlessly with their current systems.

With AiPrise, Alfred Pay gained access to intelligent document collection, automated verification checks against government databases, risk-based decisioning, and real-time case tracking. The platform was customizable, allowing Alfred’s compliance team to configure rules that matched their internal policies and regulatory obligations. High-risk cases could be automatically flagged, while straightforward ones were cleared quickly without human intervention.

Integration was fast, and Alfred Pay was able to start seeing value within weeks. The team didn’t just get a tool, they got a compliance engine that worked in the background, automating routine work and giving them full visibility into onboarding pipelines. More importantly, AiPrise supported a wide range of use cases: from KYB and KYC to fraud detection and sanctions screening, all under a single dashboard.

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Impact

The impact was immediate. After implementing AiPrise, Alfred Pay achieved a 3.5x improvement in KYB/KYC upload and review completion time. Onboarding timelines that once took days were reduced to hours. Customers experienced faster approvals, and the internal team had more time to focus on high-level decision-making and edge cases.

Operationally, the compliance process became significantly more consistent and scalable. Alfred Pay could now onboard more clients across geographies without increasing team size or compromising on compliance standards. With most of the manual review work eliminated, the compliance team was able to direct their efforts toward strategic risk management and regulatory readiness positioning the company to grow faster, with confidence.

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Why Alfred Pay Chose AiPrise

While many vendors offer KYB/KYC tools, what truly made AiPrise stand out for Alfred Pay was the partnership itself. “You guys were a smaller startup at the time just like us, and we felt good synergies with your team and that we could grow together. Turns out that sentiment was correct,” said a representative from the Alfred Pay team.

AiPrise didn’t just deliver on product, they delivered on mindset. The AiPrise team was hands-on, responsive, and genuinely committed to solving problems alongside Alfred Pay. Whether it was implementing a new feature or supporting a complex use case, the AiPrise team showed up with speed, flexibility, and a problem-solving approach. Even when issues fell outside their immediate scope, they leaned in and offered support.

This combination of technical maturity, global reach, and human partnership made AiPrise the right choice not just as a tool, but as a long-term compliance partner. Today, Alfred Pay continues to scale with AiPrise, confident that their compliance foundation is built to last.

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